Phase 3 Objectives
Modernize the NMLS system to streamline regulatory workflows for individual licensing actions and data submissions—shifting regulators' time from administrative work to decision-making, and closing communication gaps between regulators and applicants.
Focus
Streamlining regulators’ review and action on individual license actions
Modernizing how work tasks are identified, prioritized, and assigned
Aligning regulator assignments to specific license types
Standardizing workflow and task review practices across regulators
Reducing manual effort in sponsorship request approvals
Strengthening risk evaluation for applications and key license actions
Enabling direct, two-way communication between regulators and applicants
Key Results
Reduce average processing time for individual license actions
Reduce variance in review time and outcomes across regulators
Auto-approve eligible sponsorship requests, reducing licensee application time
Reduce missed high-risk items through prioritization, alerts, and targeted assignments
Reduce out-of-system inquiries between regulators and applicants
Resolve clarification requests in-system, decreasing call center volume